Change of Plans for All our Repairs

Tiffin Motor Homes has a very unique method of doing service work. No appointments are made, so customers' rigs get appointments in the work bays in the order in which they arrive into the campground. That is the reason we camped at Walmart and arrived so early on Sunday morning. That put us in front of the 24 other motor homes that arrived on Sunday afternoon. Some preference is given to rigs still under factory warranty (less than one year old), but Tiffin is known for the great way they stand behind all their motor homes.  

That is the reason that we made this trek to Northern Alabama in the winter, so we were certainly sad to hear about a new company policy that went into effect in September.  Unbeknownst to us, Tiffin no longer provides service paid for by extended warranty companies.  We have never purchased an extended warranty for anything in our lives, but living in a moving home with so many moving parts, we decided to do it this time. With several things breaking in the last year, we are certainly glad we did!  We are just sad now that we can't get the work done here like we had planned.

Tiffin did some work on our steps that had a recall, but now we had to get in line at another business across the street to get our other items addressed. Bunk House RV Repair is run by Benny, who used to be the manager of the service department at Tiffin. With Tiffin's change in policy, buying a repair business that accepts extended warranties might just work out well for him and his partners. He can walk across the street to buy any parts we'll need directly from Tiffin.  That saves us the shipping costs that we found out we had to pay when we had repairs done in El Paso last year. That also saves us all the time it takes to get things shipped, so we were glad they could work us in within three days of our arrival.

So our plans have changed, but we're still getting the needed work done in Red Bay.  In the mean time, we are trying to keep ourselves busy.  That would include a trip to Florence, Alabama to see a dermatologist. A spot showed up on Mark's scalp some months ago, and our M.D. son and our P.A. daughter-in-law recommended that it need to be biopsied. We also have a friend that just had surgery for melanoma in Houston, so that prompted Mark not to put off this appointment. We were so blessed to get to see a first rate dermatologist within an hour's drive of where we would be sitting in Red Bay. They even got the results back from the biopsy in record time--a pre-cancerous actinic keratosis. That was exactly what Luke and Jordan diagnosed based on the picture we texted them. So another trip to the dermatologist for freezing off the rest of the spot, and we are getting medical repairs done while we are waiting on our motor home repairs!